Privacy Policy

Effective Date: January 1, 2025

1. Introduction

This privacy policy governs the collection, use, and disclosure of personal data by NetLabNow (netlabnow.pro), a digital literacy and IT safety education programs provider. We are committed to protecting your privacy and ensuring a safe learning environment.

2. Data Controller

The data controller responsible for your personal data is:

NetLabNow
House No. 47, Street 5, Block 12
Shuwaikh Industrial Area
Al Asimah Governorate 63303
Kuwait
Business ID: KW-9884636
Contact: contact form | Phone: +96560343666

3. Information We Collect

We collect personal information you provide when enrolling in our programs or using our site. This may include:

• Name
• Email address
• Phone number
• Organization or affiliation
• Any additional information you choose to share

4. How We Use Your Information

Your personal data is used to:

• Provide and improve our digital literacy and IT safety education services
• Communicate with you about program updates and support
• Respond to your inquiries submitted via our contact form

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on netlabnow.pro. Cookies help us remember your preferences and understand how you interact with our site. You can control cookies through your browser settings. Please note that disabling certain cookies may affect site functionality.

• Session Cookies: Maintain your session and site navigation.
• Preference Cookies: Remember your language and display settings.
• Analytics Cookies: Collect anonymous usage data to help us improve our services.

6. GDPR Compliance

We adhere to the General Data Protection Regulation (GDPR) requirements. We process personal data lawfully, fairly, and transparently. Our lawful bases include your consent and the necessity to deliver our educational services.

7. Your Rights Under GDPR

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request erasure of your data in certain circumstances
• Restrict or object to processing
• Receive your data in a structured, commonly used format
• Lodge a complaint with a supervisory authority in the EU

8. Data Security

We implement technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

9. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

10. Third-Party Services

We may share data with trusted service providers that help us operate our site and deliver educational content. These parties are bound by confidentiality and data protection obligations.

11. Updates to This Policy

We may update this privacy policy to reflect changes in our practices or legal requirements. We will post the updated version on netlabnow.pro with a new effective date.

12. Contact Us

If you have questions about this policy or wish to exercise your data rights, please use our contact form or send correspondence to:

NetLabNow
House No. 47, Street 5, Block 12
Shuwaikh Industrial Area
Al Asimah Governorate 63303, Kuwait
Phone: +96560343666
Business ID: KW-9884636